In that case, you’ll likely need to contact customer service for that account. Suppose you can’t authenticate yourself on the personal accounts you are trying to access and don’t have access to Google Authenticator. If you have another device - like a Google Home Mini, tablet, or laptop - that is still logged into the account you wish to access, you can go to your security settings and disable or remove 2FA from that account. If you can’t access Google Authenticator, try an alternative solution like this. Some services offer alternative methods for logging into your account, like sending a code via SMS or text message. If your account provides an emergency backup code, use that to log in. Many online services provide one-time backup codes in case of emergencies. If your Google Authenticator key is lost, backup codes can help you access accounts that Google Authenticator is linked to. Click Erase device and follow the on-screen prompts.įollow Clario’s blog for more Android phone security tips.Click on the device that you want to erase.If you’re asked to enter a phone number or message, indicate your device is lost and provide another contact method.Confirm and enter your Apple ID password when prompted - you may also need to enter a verification code or answer security questions if you’re not using a trusted device. Tap your profile icon in the upper right corner.But here are the most common ways to do this for iPhone and Android devices. The instructions for erasing your phone’s data remotely will vary depending on your device. You still have options for accessing your accounts or preventing others from accessing them.īy erasing the data and apps from your lost phone remotely, you can prevent someone else from accessing your Google Authenticator app - therefore, protecting any accounts that it is linked to. What to do if your phone is lost or damagedĭon't stress too much if you lose or damage your phone or forget your Google Authenticator key. Try Clario’s AntiSpy solution that offers a personalized set of features to all cybersecurity alert people. Will Clario, you will always be notified of any data breaches so you can react quickly and restore safety. You can avoid this by simply securing your mobile data. Not having access to any of your mobile apps may be a sign of a bigger issue - ID theft. Your phone was damaged (i.e., water damage, dropped, died, and won’t turn on).Here are some reasons you may not be able to access Google Authenticator: Common reasons for not being able to access Google AuthenticatorĪs long as you have your device with Google Authenticator on it, you should be able to access the codes you need. You’ll then input this code on the app or site you’re logging into. When you link the app to your accounts (like Facebook, Instagram, email, etc.), Google Authenticator will generate a timed and unique verification code each time you log in. Google Authenticator is a two-factor authentication (2FA) app that allows you to add an extra layer of security when logging into various online accounts.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |